Web Design FAQ

What is Web Design? Web design is the process of building a website for use on the Internet. The process can take several days or several weeks depending on the complexity of the website and the skill level of your designer.

Do I need Web Design? There are plenty of ways to accomplish the development of your website. There are do-it-yourself solutions or you can hire an affordable company such as us. Hiring a professional can give your website a much more visually stimulating appeal than doing the website yourself.

Can I build my site using my own software and training? It's good to know basic HTML and Javascript to update basic websites yourself; however, many websites incorporate more than just HTML and Javascript. For example, some websites need to pull from a database using Active Server Pages (ASP, asp.net), PHP, or Cold Fusion. If you plan to sell items on the Internet (known as e-commerce), you may need to know about SSL encryption and payment gateways. If you need your site visitors or customers to take you seriously, it's best to leave the web design to the professionals.

What are templates? Templates are predesigned websites that may be used to create your website. There are really nice templates and poor templates. What really makes the difference is how well your designer can manipulate the template to match the look and feel of your company.

Do I need a domain name? You you plan to create a website for your business or for personal use, it's more than likely you'll want a domain name. Domain names are registered in 1 year increments and should be easy to spell and remember. You can register a domain name for up to ten years in advance. Register yours with us here.

What is hosting? Web hosting is an Internet-based service that is required to store and provide your website whenever someone visits. Good service is important because poor hosting could result in downtime, and the more often your site is down, the less likely people will want to visit. Hosting is usually paid on a recurring (monthly) basis.

Do I need a webmaster? This depends on your skill level or personal schedule. If you do not have former HTML experience or just lack the time to constantly update your website, it's best to allow us to maintain your site for a monthly fee. This way, you can simply ask us to make any changes you need and consider it done!

Web Hosting FAQ

What is web hosting? Web hosting is an Internet-based service that is required to store and provide your website whenever someone visits. Good service is important because poor hosting could result in downtime, and the more often your site is down, the less likely people will want to visit. Hosting is usually paid on a recurring (monthly) basis.

Why do I need quality hosting service? While saving a few dollars per month may seem important to any small business, there are more important factors other than cost such as flexibility, support, and reliability. Oftentimes, a cheap hosting service may boast plenty of disk space but won't answer the phone during periods of downtime. Or worse, they may go out of business without forewarning you!

Which is right for me? Many hosting companies claim to give you seemingly endless amount of disk space, bandwidth, email accounts, etc. for 12¢ per month. (That's an exaggeration.) The truth is, you only need enough to operate efficiently. Most small businesses can start off with our Starter package, while dynamic websites and e-commerce sites will probably need the Standard or Professional package. You can downgrade/upgrade at any time, so if you choose the wrong package, we'll make sure we help you migrate to the correct one. :)

Can I install software to run on my site? As long as you are within our terms of service (www.toneee.com/legal), you may install any software within your domain. Nearly all of our hosting accounts can handle popular titles such as WordPress, Joomla, Drupal, osCommerce, Gallery, etc. Our larger packages can even handle robust systems such as SugarCRM, Zoho Virtual Office, GroupOffice, and others.

Can I use Microsoft Office Outlook or my web browser to check my domain email? Absolutely! In fact, we feature video tutorials and automatic configuration options in our award winning hosting control panel.

Should I use my personal account to answer emails from my website? We do not recommend using a personal or free email account to answer email from your website for 3 major reasons reasons. For one, it looks more professional to answer from your domain email. Secondly, it helps your prospects and customers decipher your company mail from junk mail. And lastly, what can hurt worst than losing important business correspondence because you no longer have access to your personal email account? Using your domain email helps you keep your business correspondence separate from personal email and provides a much more professional look overall.

What type of web technologies does your hosting service support? We have equipment that can support the majority of web technologies out there including (but not limited to): HTML; XML; Adobe Flash; Java; Cold Fusion; Microsoft® FrontPage® extensions; PHP, Perl; Web 2.0; MySQL; Microsoft® Windows Media Player; SSL; and much more.

Can I test drive your hosting control panel? Absolutely! Please contact us to test drive and walk through our hosting control panel options.

About our Business Services

What types of print jobs can you do? We provide design and printing for just about any type of paper based collateral including:

• Business cards. Our relationship with major printers enable us to pass discount pricing to you, the customer. We can design and print all types of cards such as matte or glossy finish, full color, 1 or 2 sided, foil accents, UV lamination, 80 lb or 100 lb paper, and even plastic or rounded edges.
• Brochures, forms, invitations, and letterhead. We can design and print in full color or grayscale. We can also make pamphlets, booklets, tri-fold brochures, form letters, applications, and just about anything else that can be designed on paper. We can design using your photography and clipart or ours, and we have great pricing no matter the size of your project.
• Flyers, handbills, signs, and postcards. Do you have a large postal mailing list or street team? Or do you plan to hand out material at your next trade show? We have a wide variety of flyers and we have experience in designing for high profile corporations as well as small record labels. We use only the highest quality printers and can optionally include a matte, semi-gloss, or UV laminated coat.
• Print advertisements. Whether for newspaper, magazine, or any other type of periodical, we can design an advertisement that will capture your audience's attention.
• Calendars. Our graphic designers will work with your printer, or we can print the calendar for you using a custom layout or a standard design layout. We feature beautiful 28 page saddle stitch calendars or contact us to find out how to cut your printing expenses in half!
• Billboards, banners, and vehicle decals. We have created large advertisements for use outdoors. You can count on us to help you create something highly eye-catching.

Can you create my print collateral in full color? Absolutely! We can print in 4-color (CMYK) format or RGB for consumer level printing.

Is there a minimum quantity for print jobs? Typically we do not require a minimum quantity, but the more you print at once the less expensive per piece.

Do you provide a street team to pass out my flyers? No, we do not provide distribution services, other than mailing labels and data entry services.

What format should I provide my artwork? Logos are best in Encapsulated Postscript (EPS) if possible. If not, JPEG is fine as long as it is at least 800 pixels wide and 60KB. If this is not possible, we will evaluate your files and provide a recommendation if necessary. Photos should be in JPEG format and at least 1.5MB and or least 1.5 Megapixels. Again, we will evaluate this for you.

Can you pass out my handbills/flyers? No, we do not provide flyer distribution; however, we can put your mailing list into an electronic format for large mail outs.

Can you provide photography and layouts for my print jobs? Yes, we have an extensive selection of photography at different price ranges depending on your budget.